Contact Us

Questions about a specific product? Plant care and product support questions are always welcome. Please click on a product page(not category) and click the “Discussion” link to submit a question. Questions are monitored 18 hours per day. Our average “Discussion” response time is 17 minutes. Email replies may take up to 24 hours.

Problems with checkout? Want to scream at someone about your order?  Please call for immediate attention.

Found a bug on the website? Report it and receive a $20 website voucher.

Want to leave feedback via text, photo or video? Open a product page(not category) and click the “Discussion” link

Are you a photographer, blogger, writer, website owner or  bonsai artist looking to monetize your skill set? Please send an email.

Email: [email protected]


Snail Mail:
Bonsai Jack LLC
17940 Balfour Terrace
Fort Myers, FL 33913

Please call for immediate concerns or to place a phone order.

Phone / Text: 1-786-262-3135

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